Our passion is to support our clients with strategic thinking and acting with our IT consultancy, to develop and strengthen their own passion to master their daily IT routine. In order for us to be able to master (almost) all IT situations and needs of a company, we carry out individual mandates in the fields of consultancy, leadership and project management. To do so we have various Services in store.
|Service Management as a Service
Der Mensch im Zentrum des Handelns
Assesses effectivity and efficiency of the performance of the IT organisation, the processes, the services and the financial management and helps closing gaps.
Creates a performance-based Service billing concept including the settlement process. This allows the financial management of the IT organisation.
Developes IT organisations by means of analyses, evaluations and measures. The job creation occurs according to Swiss ICT & SFIA. Optionally, a salary benchmarking can be performed.
Accompanies a leader by means of Management by Objectives and strongly assist with promoting his/her leadership and management.
Obtained by medium-sized enterprises as Service Management as a Service in the form of clearly structured and appropriately compiled Service Management modules at a fixed price.
Provides customised integration activities for linking customer specific applications or platforms to the constag Cloud Service Management platform.
Determination of the degree of maturity of the IT organisation for the digital transformation in the company. This consists of the web-based processing of the management survey from the data collection to the evaluation as a package deal.
Creates a governance concept about leadership, organisational structures and processes. This ensures the support of corporate strategies and objectives by the IT organisation.
Creates an IT strategy to complement the corporate strategy with IT relevant topics such as culture, organisation, processes, personnel, technology and infrastructure.
Provides project management or project coaching for various IT projects according to customer requirements such as:
Provides interim management in leadership and management and plans succession and handover.
Defines and establishes a quality assurance process by defined Q-Gates based on the customer specific project management.
Provides the complete IT Service Management spectre from a single source. Service strategy and design, realisation of IT transition and IT operations, implemented in OMNITRACKER without concept and media disruption. constag ag is OMNINET Project Partner.
Consists of the web-based management of an IT customer survey from the from the data collection to the evaluation as a package deal. The customer individually compiles his questions using our big question database.
Offers the option for organising leadership and team seminars in an exceptional and unique location. Often used in conjunction with constagCHANGE.
Can include (not exhaustive list):
With more than 20 years experience in the field of IT and leadership, we can actively support our customers to establish a stable and cost-effective Service operation in its Company.