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constagHORIZON provides IT strategy consulting

Why developing an IT strategy? Nowadays companies are, to a large extent, dependent on the information technology and can not prevail against competition without them . In many companies, IT is an important part and without IT many products can no longer be manufactured or sold. But IT also provides valuable information for analysis and control of the company as well as for the important automation of business processes. thus, IT is a key factor and should be aligned with an IT strategy in the company.

The transformation of IT from a technology supplier to a business partner

Lowest level
In recent years,the IT was an internal supplier of technology in many companies. The IT provides the IT infrastructure, is responsible for the operation of the infrastructure, organises the support through a Helpdesk and is responsible for the procurement and installation of hardware and software.

The levers of such an IT organisation are limited to increasing the efficiency and lowering the costs.

Middle level
The next evolultionary step of an IT organisation is that of automation.Information technology is additionally used to be able to establish standardised processes in a company. By using an ERP systems business processes, such as in areas of finance or personnel etc., can be mapped. The IT is now also responsible for the operation of the ERP systems and the process support.

The levers of such an IT organisation are limited to increasing the efficiency and lowering the costs.

Highest level
An IT which achieves the highest evolutionary step is, withing a company, on par with all business areas and provides innovative and competition-related IT solutions for value-added processes. Thus, the IT directly increases the value of other business areas such as production, supply chain and also establishes decisive customer benefits.

The levers of such an IT organisation are to generate added value for the company's end customer through innovative IT solutions.

The future of the IT organisations

With the progressive degitisation or industry 4.0 development, a transformation of the IT organisation to the highest level must take place. The IT organisation should not only optimally support the business areas, but in the future should also take a vital role right at the interface to the end user. Thus, the focus of the IT changes from pure process supporter of business areas to a business area with end customer contact itself, which generates direct benefit to the company's customer by means of innovative IT solutions.

What are the prerequisites for such success?
How can we ensure that the IT understands the needs of the business areas?
And how to control the IT costs, nevertheless?

Transformation through IT strategy

Foundation of a transformation is the definition of an IT strategy. Developing an IT strategy is a learning and development process for IT managers, for the entire IT organisation, for the company. It is not just about the analysis of the technical possibilities but also, and mainly, about the examination of the economic benefits such as "How can IT products positively accompany strategic decisions, and open strategic market advantages".

Therefore the following topics (extract) must be dealt with in an IT strategy consultation:

  • IT-Management
    • IT Alignment - Alignment of the IT to the needs of business areas
    • IT Governance - Regulatory framework, how do the business areas work together with the IT and how is the IT supervised
    • Sourcing - Strategic definitions about what we do ourselves and what do we buy
    • Business Continuity Management - Disaster recovery plans in case of disasters such as fire
    • IT-Security - how much IT security is necessary and feasible
  • Service Management
    • Service Portfoliio - which It products are beeing offered and what is the lifecycle
    • Service Katalog - which characteristics do the IT products have and which are available to purchase
    • Prozess Management - efficiency gain by processes within the IT organisation
  • Organisation
    • IT structural organisation - which organisation form is the best for the company
    • Competence and responsibilities
    • Degrees of specialisation - what better to do, and also must understand, by ourselfs 
    • Job descriptions - who is responsible for what and who needs to do what
  • Infra Application & Projekt Management
    • Data center, network, Ccient, server infrastructure - how do we deal with these topics
    • Application Portfolio and Application Strategy - which applications do we need, which not
    • Project Portfolio - which business projects do we have to deal with first and which can wait
  • Finances
    • Budget, accounting and billing of IT costs
    • Strategy implementation calculations - how much does the implementation of the IT strategy cost
  • Culture / Staff
    • Culture & ethics
    • Employee skills & training
    • Management of Change

Based on these definitions it will be ensured that the transformation of the IT organisation follows the company's objectives and actively supports them. The IT becomes a business partner for the other business areas.

constagHORIZON - the constag IT strategy consulting

The IT strategy consulting is divided in to the following units, whereby the various options can be freely selected.

IT-Strategie Beratung: Produktstruktur von constagHORIZON

You can see our standardised approach in our documenations. Facilities include a leaflet and a product movie or product presentation (registration required).

In order that the aspect of qualitative provision of IT services is not missed out, we developed the product constagCUBE in IT Service Management. This allows our customers a gradual integration of Service Management, so that the internal employees receive the chance to develop their skills.

constagHORIZON is flanked by other constag products. constagGRID is taking care of your IT Governance, constagCHANGE offers you the IT organisation development and with constagBILL you ensure effective IT Controlling through Service billing.

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